Visitor Information » Tips & Guidelines
Tips & Guidelines
Special Assistance: The Museum strives to accommodate all of our visitors. You can read a list of our offerings for visitors with special needs here. If your needs are not addressed, please let us know in advance or upon arrival and we are happy to assist.
Protecting the Art: The care and preservation of the art collection is one of the Museum’s most important responsibilities, and our visitors play an important role in that effort. Here are ways you can help: Please do not touch the art; please do not use flash photography; large bags (larger than 11 by 15 inches) must be checked-in at Coat Check (or left in your car) and backpacks or baby carriers must be worn on the side or front of the body; sketching is permitted using a dry medium only; running in the galleries is prohibited; food and drink must be consumed in the café area only.
Mobile Phones: Visitors are welcome to use their mobile devices for texting, taking photos (without flash), listening to our audio tour, or other non-speaking uses anywhere in the Museum. However, for the enjoyment of all of our visitors, we ask that phone calls be made in the main entrance gallery or outside. Selfie sticks are not allowed in the Museum.
Visiting with Children: The Museum welcomes visitors of all ages. To help young visitors connect with the artworks on view, we offer free family guides and a lively children’s audio tour (for $3 rental fee; free for members). We also host many free family programs per month (click here for more information). Before your visit, please enjoy our Introductory Guide to the Museum. We also encourage you to review our guidelines for protecting the art with your little ones.
Visiting the Sculpture Garden: The Museum's Sculpture Garden is open to visitors year-round. However, it is closed during heavy rains and sections can remain closed for several days following rains.
Dining: The Garden Café, operated by the Patina Restaurant Group, is located in the Museum’s stunning Sculpture Garden. We offer a range of salads, sandwiches, snacks and beverages, and can assist in planning group lunches as well. The Museum does not allow outside food to consumed on the grounds (baby food and special needs foods are exempt). Eating and drinking is not permitted inside the galleries. To contact the Garden Café, please call (626) 844-6970.
Lost and Found: Lost items that are retrieved are kept safe in our Coat Check Room. You may also contact our Security Department at (626) 449-6840 ext. 4900.
Pets: Service animals are welcome to the Museum, however, we do not all allow pets on the Museum grounds.
Questions? Call our General Information line at (626) 449-6840.